DELIVERY

 

Domestic Shipping:

  • Same day delivery* available in Dubai.

  • Free shipping for orders over AED300

  • AED25 for orders below AED300

  • Standard shipping 1 – 3 days for all Emirates.

GCC countries

  • Standard shipping AED150

  • Next day shipping, 3 – 5 days delivery*

Rest of the World 

  • Standard shipping AED200

  • Next day shipping, 5 – 7 days delivery*

  • Delivery services are Saturday to Thursday, excluding public holidays.

 

RETURN/EXCHANGE​

  1. For hygiene reasons, we cannot offer refunds on pierced jewellery and skincare products.

  2. We cannot offer refunds on bikinis or swimsuits if the original packaging and hygiene seal has been removed.

  3. Unfortunately, unless the product is faulty, we are unable to accept returns or provide a refund for personalized goods.

  4. If you are unhappy with your Hat Trick order, we are happy to accept a return or exchange within 15 days of its receipt, providing its condition is new and unworn. 

  5. If there is an issue such as a defect or damaged item please contact us on +971 (0) 487 66 838 or write to us  before sending any item back. All cost of return items are the customer’s responsibility.

 

*Delivery times are as a guideline, we will try our best to deliver on time, however, sometimes there are things we cannot control which might affect the delivery time